Machine Learning in Business Services: Applying Topic Modeling to improve Call Center Operations

This post is a continuation of our series of blog posts highlighting presentations from the 2nd Edition of Seville Machine Learning School (MLSEV). You may also check out the previous posts about the 6 Challenges of Machine Learning, Predicting Oil Temperature Anomalies in a Tunnel Boring Machine, or Optimization of Passenger Waiting Time for Elevators. […]

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